Identity Management Services

Tips, risk-reduction strategies, privacy management, and unlimited 24/7 restoration support to help fight identity theft and fraud

Document Replacement

In the event your personal documents are compromised, a fraud specialist will provide guidance in replacing lost, stolen or destroyed documents and identification, including missing passports, credit cards, drivers’ licenses, Social Security, and Medicare cards

Fraud & Credit Monitoring

Alerts warn you of potential fraud, enabling quick restoration and minimizing damage

Restoration Center

Unlimited phone access to experienced fraud specialists to answer questions and walk you step-by-step through the identity restoration process

Cyber Internet Surveillance

On a daily basis, chat rooms and websites will be monitored for your PII (name, SSN, email, telephone number, credit/debit cards)

Knowledge Center

Visit our Knowledge Center for daily alerts on the latest scams and access to a vast library of valuable resources, tips and information

Protect more than your identity with ID Sanctuary Premium Emergencies are never planned. ID Sanctuary Premium provides additional protection for life on the go.

Global Travel Assistance - Got a trip planned?

When traveling 100 miles or more from home*, you can rest easy knowing you have a global network of doctors, assistance personnel and emergency benefits. You’ll be safe and sound from air to ground.

  • Emergency medical evacuation
  • Monitoring of treatment
  • Lost or stolen travel documents assistance
  • Transportation to join a family member in the hospital
  • Emergency travel arrangements for dependent children
  • Coordination of hospital payments and insurance
  • Emergency travel funds assistance
  • Medical, behavioral or mental health, dental, and pharmacy referrals
  • Translation and interpreter referral
  • Pre-travel planning and security information
  • Political and natural disaster evacuation
  • Return of mortal remains

On Call International cannot be held responsible for failure to provide services or for delays caused by strikes or conditions beyond its control including, but not limited to, flight conditions or where rendering of service is prohibited by local laws or regulatory agencies.

*Home is defined as the address listed on member’s ID (Driver’s License or Passport)

Roadside Assistance - Dependable road and tow services. Emergencies happen, be prepared.

Stranded? Car trouble is no trouble. Roadside Assistance is there for you and your immediate family to help with a flat tire, lock-out, battery, collision and even towing—with coverage up to $80. They will even bring you fuel, oil, fluid and water 24/7!

  • Towing up to 10 miles or up to $50 per occurrence at no charge
  • Flat tire change
  • Locksmith services in event of lost keys, broken keys, or accidental lock out
  • Gas, oil or fluid delivery
  • Emergency battery service to jumpstart a dead battery, tighten or clean cables, or make minor adjustments to the alternator

“I wanted to thank you for the referral to ID Sanctuary.   We have used other services and ID Sanctuary has been a top notch service.  We had an incident show up on our account a month ago and when I called to follow up the representative Sharlene was so helpful and made sure we understood everything about our incident and followed up with an email with helpful hints on how to protect our identity.   She also said she would follow up in a few weeks and I was pleasantly surprised today when I got a phone call and email from Sharlene this morning.  It is not very often that you get this level of support and follow up and I wanted to make sure you were aware and that they are fully standing behind the services they say they will provide.”

-Robin M.

Joe Cox Dallas, TX

Bruce Miller Jacksonville, FL

Nancy Warren El Paso, TX

Anna Gordon Akron, OH

Edward Richardson Columbia, SC

Shirley Harrison Bend, OR

Identity Protection For Everyone from Credit Shield America

Everyone should protect their identity, and with 3 different plans that can cover individuals and families, we make it easy and affordable.

Diane Jenkins Chico, CA

Judith Simmons Newport News, VA

Nancy Warren St George, UT

Carl Patterson Dothan, AL

Subscribe To Our Newsletter Get the latest news, tips, and updates on ID protection and credit monitoring.

ID Sanctuary Individual Plans

ID SANCTUARY Enhanced

$ 7.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$1,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,000/wk for 5 weeks

ID SANCTUARY Complete

$ 10.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$1,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,000/wk for 5 weeks

ID SANCTUARY Elite

$ 23.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$2,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,500/wk for 5 weeks

ID Sanctuary Family Plans

ID SANCTUARY Enhanced

$ 13.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$1,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,000/wk for 5 weeks

ID SANCTUARY Complete

$ 21.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$1,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,000/wk for 5 weeks

ID SANCTUARY Elite

$ 59.99 /mo

Includes:
Roadside Assistance
Global Travel Assistance,
$2,000,000 Expense Reimbursement
Benefits & Loss of Income coverage $1,500/wk for 5 weeks

Ready To Be Protected? Call now: 855-770-7391

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ID Sanctuary Frequently Asked Questions What you should know about ID Protection and Credit Monitoring

What is identity theft?

ID theft is the misuse of an individual’s personally identifiable information (PII). In true identity theft, an identity thief fraudulently uses another person’s PII (name, Social Security number, date of birth, address, etc.) to obtain goods, services and/or employment, open new accounts for financial gain, or hide a real identity. Victims may not know about the fraud for a long time, which can allow the criminal to continue the ruse for months or even years.  In recent years, the PII definition has expanded to include other personal information such a mother’s maiden name, pet names and other information which can often be a key to uncovering other PII or enabling a bad actor to gain access to otherwise protected information.

How do identity thieves get to my information?

Some of the most common methods include:

  • Dumpster diving for credit card statements, loan applications, and other documents containing names, addresses, account information, and SSNs
  • Stealing mail from unlocked boxes
  • Impersonating a loan officer, employer or landlord to obtain access to credit files
  • Taking advantage of “insider” access to names, addresses, birth dates, and SSN
  • Shoulder surfing when people are using laptops in public places or watching ATM transactions and public phones to capture PINs
  • Hacking into an organization’s database to steal sensitive information

How does ID Sanctuary resolve identity theft when it occurs?

As a member, you can call the toll-free number on the back of your membership card for 24/7 assistance. A fraud investigator from IDT911 will lead the resolution process and help you every step of the way. You will receive a personalized review and a customized, appropriate course of action. Once fraud has been resolved, your fraud specialist will conduct a six-month follow-up to ensure no other issues have occurred and to answer any additional questions.

How is a credit score different from a credit report?

Your credit score is a numerical representation of the history of credit use found in your credit report. Your credit report lists the details of your credit history, which can include creditor names, addresses, loan amounts, credit limits, payments made on time or past due, and amount of monthly payments. The ID Sanctuary free credit report is provided by TransUnion.

What do criminals do with my identification information?

Some examples of the many ways criminals use stolen identity information are to:

  • Obtain credit fraudulently from banks and retailers
  • Steal money from victim’s existing accounts
  • Apply for loans
  • Establish accounts with utility companies
  • Rent an apartment
  • Obtain a job
  • Receive medical care

How does ID Sanctuary monitor my identity?

ID Sanctuary detects potential fraud by monitoring a full-range of credit and non-credit information including:

  • Public records
  • Single bureau credit report and score
  • Cyber internet surveillance – chat rooms and websites are monitored for your PII (name, SSN, email, phone number, credit/debit cards)
  • Social media channels

How does monitoring protect me from identity theft?

Credit report monitoring does not prevent identity theft. However, it can alert you to activity that may indicate identity theft is being attempted or has taken place. If you learn someone used your data to apply for credit, ID Sanctuary can help you take steps to prevent future misuse of your data.

Is a Power Of Attorney required for resolution services?

No. Resolution experts will lead the resolution process and help you every step of the way. You will receive a personalized review and a customized, appropriate course of action. However, you may submit a LPOA if you prefer IDT911 to work completely on your behalf.

Take your ID and Credit Protection to the next level!